Scenario: Ian Richards, International Executive

Scenario: Ian Richards, International Executive
Ian Richards is vice president of new business development for a British-based Internet company. He will soon attend an international symposium on global Internet marketing in Brazil where he will meet people from around the world.
-In attendance with the Japanese vice-presidents is a regional manager, Hideki Yoshimura, who recently committed some costly errors for the company. If Mr. Yoshimura bows at 45 degrees, Ian should feel ________.

A) insulted
B) Mr. Yoshimura expects an apology
C) Mr. Yoshimura has apologized
D) the need to hug Mr. Yoshimura

Correct Answer:

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