Multiple Choice
Joelle Williams is a personal coach who works primarily with sales representatives at the Colotel Corporation,a company that manufactures and sells copiers and peripherals.Joelle works on manners,nonverbal cues,and personal goal setting with the Colotel sales reps.The company prides itself on hiring locally for each office and using regional ties as well as cultured manners to advance relationships with customers.
-One of Joelle's big challenges is working with Colotel sales reps to smooth out their speech mannerisms and accents.She works with the reps to achieve:
A) a smoothed-out accent,but no changes to speech mannerisms,which she considers charming
B) no accent or speech mannerisms whatsoever,which is equivalent to a Midwestern or broadcasting accent,so they can sell to anyone
C) an accent and mannerisms that sound educated and intelligent,but still local to maintain familiarity with prospects
D) a British accent,as this rates highest on the list of accents prospects consider "cultured"
E) a strong local accent of where they are located,even if they are not from that area,to bond with local buyers
Correct Answer:

Verified
Correct Answer:
Verified
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