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Which of the Following Techniques Should the Manager Use When

Question 17

Multiple Choice

Which of the following techniques should the manager use when talking with the low-performing employee?


A) Reassure him that this conversation is not reflected in his evaluation.
B) Compare her performance to that of the high-performer.
C) Describe the observations and be sure he knows the consequences.
D) Allow no explanations for her actions since she is so good at citing blame.

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