Disney Informs Guests How Long the Wait Will Be Along

Disney informs guests how long the wait will be along various points of the lines that form for each of its attractions.This strategy helps minimize the effects of which of the following principles of waiting?

A) Preprocess waits feel longer than in-process waits.
B) Unoccupied waits feel longer than occupied waits.
C) Unfair waits seem longer than equitable waits.
D) The more valuable the service,the longer the customer will wait.
E) Uncertain waits feel longer than known,finite waits.

Correct Answer:

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