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    Services Marketing Concepts
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    Exam 2: The Services Sector: Supersectors and Ethical Considerations
  5. Question
    Ethical Improprieties Have Been Linked To
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Ethical Improprieties Have Been Linked To

Question 23

Question 23

Multiple Choice

Ethical improprieties have been linked to:


A) customer dissatisfaction.
B) employee dissatisfaction.
C) unfavorable word-of-mouth publicity.
D) job-related tension and anxiety.
E) all of these.

Correct Answer:

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