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It Is Commonly Believed That Customers Will Abandon Their Efforts

Question 87

Multiple Choice

It is commonly believed that customers will abandon their efforts to enter and navigate a website if download time exceeds eight seconds, which is referred to as


A) the stickiness guideline.
B) the 80/20 principle.
C) the eight-second rule.
D) the law of limited patience.
E) the expedience factor.

Correct Answer:

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