Tom, a Supervisor, Is Concerned Because One of His Workers

Tom, a supervisor, is concerned because one of his workers is consistently missing deadlines. To address the problem, Tom gathers the employee's status updates for the last six months and highlights projects with missed deadlines. This act best fits within which stage of the decision-making process?

A) Step 1: Define the problem
B) Step 2: Analyze the problem
C) Step 3: Establish decision criteria
D) Step 4: Develop alternatives

Correct Answer:

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