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Abra Cabinets Recently Announced It Would Downsize and Outsource Certain

Question 61

Multiple Choice

Abra Cabinets recently announced it would downsize and outsource certain jobs, not surprisingly, many employees are distracted by the news. If the company wants to overcome change resistance as fast as possible, which method should it use?


A) Negotiation and agreement
B) Facilitation and support
C) Explicit and implicit coercion
D) Education and communication
E) Participation and involvement

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