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Kenny's Hardware Store Jasmine Is a 30-Year-Old Assistant Manager at Kenny's Hardware Store

Question 29

Multiple Choice

Kenny's Hardware Store
Jasmine is a 30-year-old assistant manager at Kenny's Hardware Store. She became a mid-level manager because of her product knowledge and customer service skills. However, she lacks the ability to get her boss and peers to do what she wants. Based on what you have learned from your text, what should you say to her?
-The fact that Jasmine is recognized for her product knowledge and customer service skills it would be accurate to say that she possess ____________ power.


A) reward
B) real
C) coercive
D) expert
E) illegitimate

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