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Amitai Etzioni Described Different Ways Managers Might Try to Gain

Question 12

Multiple Choice

Amitai Etzioni described different ways managers might try to gain control over workers. Which of the following management approaches would Etzioni likely label as an example of "normative control?"


A) Lean production.
B) Quality of working life programs.
C) Organizational culture.
D) Total quality management.

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