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    Exam 12: Customer Relationship Management
  5. Question
    Why Is It Important That CRM Be Customer-Driven Rather Than
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Why Is It Important That CRM Be Customer-Driven Rather Than

Question 51

Question 51

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Why is it important that CRM be customer-driven rather than technology-driven?

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This is because that to be successful, C...

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Q46: How is the focus of CRM now

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Q48: Because they collect and organize consumer data

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Q52: The _ server houses the backend database

Q53: What is CRM? How has it evolved?

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Q55: Legislation has been passed that restricts collecting

Q56: It is easier and more economical to

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