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Q53: What is CRM? How has it evolved?
Q54: The CRM _ server provides an extranet
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Q56: It is easier and more economical to
Q57: A company may also choose a hosted
Q59: CRM project deadlines should be firm to
Q60: Customer tracking and profiling are key tools
Q61: Analytical CRM systems provide front and back-end
Q62: A good CRM system can automate all
Q63: CRM stands for "Customer Reporting Management."