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A Few Years Ago,Jenny Inc

Question 2

Multiple Choice

A few years ago,Jenny Inc.introduced a small,lightweight snow removing machine in the market called the Snow Pup.Even though the product worked well,sales failed to meet expectations because consumers perceived the name to mean that the Snow Pup was a toy or too light to do any serious snow removal.In this scenario,which of the following explains the perception of consumers?


A) Selective distortion
B) Stimulus discrimination
C) Cognitive dissonance
D) Confirmation bias

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