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How Are Consumers Influenced by Reference Groups

Question 20

Multiple Choice

How are consumers influenced by reference groups?


A) Many consumers provide reference groups with opinions on new products and services.
B) Consumers are prohibited from dissociating themselves from reference groups.
C) Consumers use the same criteria as their reference groups to make their own consumer decisions.
D) Once consumers are associated with a reference group,they do not associate themselves with a secondary group.

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