A Study by Google Found That Technical Expertise Ranked Last

A study by Google found that technical expertise ranked last among a list of eight "Habits of Highly Effective Google Managers." What was at the top of the list?

A) Bosses who had a strong concern for social responsibility and ethics.
B) Bosses who completed their work in a timely fashion.
C) Bosses who did what they promised.
D) Bosses who were even-tempered, who made time for one-on-one meetings, and who helped subordinates work through problems.
E) Bosses who protected their employees from harassment by managers in other divisions.

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