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A Manager Has to Resolve a Serious Disagreement Between Two

Question 93

Multiple Choice

A manager has to resolve a serious disagreement between two of her sales staff,one of whom accuses the other of "stealing" his clients.________ would be the best way for the manager to expedite the resolution of this dispute.


A) Face to face meetings
B) E-mail correspondence
C) Formal letters
D) Telephone conversations

Correct Answer:

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