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    Management Study Set 4
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    Exam 4: Strategic Management
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    ________ Refers to the Ability to Fulfill a Customer's Need
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________ Refers to the Ability to Fulfill a Customer's Need

Question 77

Question 77

Multiple Choice

________ refers to the ability to fulfill a customer's need by alternative means.


A) Rearrangement
B) Segmentation
C) Elimination
D) Substitution

Correct Answer:

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