When Lucifer Joined His Company as CEO, He Instituted an Organization-Wide

When Lucifer joined his company as CEO, he instituted an organization-wide focus on understanding the requirements of customers, making sure that everyone in the organization understood the customer marketplace. Lucifer was practicing ________.

A) a customer orientation
B) an organizational reorganization
C) a product reflow
D) a human resources policy
E) a culture modification

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