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    CRM The Foundation
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    Exam 11: Privacy and Ethics Considerations
  5. Question
    ______ Is the Art of Tricking People into Divulging Confidential
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______ Is the Art of Tricking People into Divulging Confidential

Question 19

Question 19

Multiple Choice

______ is the art of tricking people into divulging confidential information.


A) PCI
B) SPAM
C) Phishing
D) Opt-in
E) Opt-out

Correct Answer:

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