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The Phone Rings in Catherine Trochanter's New Massage Studio

Question 5

Multiple Choice

The phone rings in Catherine Trochanter's new massage studio. A new client wants to know if Catherine has a Jacuzzi tub available at the studio because heat really helps her low back. Since Catherine doesn't have a Jacuzzi tub available at the studio, what alternate solution can she give the client in order to secure the booking?


A) Explain that the client doesn't need a Jacuzzi tub, as the massage will help relieve the pain.
B) Offer the client a hot stone massage, as the stones will heat the back and help relieve the pain.
C) Tell the client that you can incorporate hot packs into the massage session to help relieve the pain.
D) Both B and C

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