A New Nurse Is on the Floor and Has Been

A new nurse is on the floor and has been verbally belittled and rudely treated by a small group of senior nurses. What is the most effective way to deal with this horizontal violence?

A) Call the hospital's anonymous hotline and report what is going on between the staff.
B) Ignore the hostile staff and advise the new nurse to push through it until the staff gets to know her better.
C) Work with the floor manger to promote awareness and education of horizontal violence through staff development activities and continuing education.
D) Recognize the harm caused by the behavior and confront the hostile nurses directly.

Correct Answer:

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