A User Calls the Help Desk Complaining That the DVI

A user calls the help desk complaining that the DVI connector on their laptop is not functioning properly. The laptop's built-in display is working perfectly, and the user reports that a technician successfully connected the user's laptop to a projector only the previous day. What is the first thing you instruct the user to do?

A) Make sure none of the DVI pins are bent.
B) Check the video drivers in the device manager.
C) Try using the Fn key to press the Toggle Display button on the keyboard.
D) Replace the DVI cord.

Correct Answer:

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Access For Free