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Sarna Needs to Ask Marvin a Question

Question 54

Multiple Choice

Sarna needs to ask Marvin a question. Marvin is an executive and considers Sarna to be "only" a clerk. Sarna fears that asking Marvin a question will result in Marvin becoming openly hostile toward Sarna. According to Jack Gibb, Marvin is displaying which type of defensive behavior?


A) Equality
B) Superiority
C) Certainty
D) Evaluation

Correct Answer:

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