After a Factory Redesigns Its Work Processes, Employees No Longer

After a factory redesigns its work processes, employees no longer merely follow directions from their supervisors. Now employees have far more decision-making power about how to do their jobs to meet deadlines while maintaining high quality. What is the most likely result of this change, based on the research described in the textbook?

A) Production plummets, and the workers demand a return to the old routine.
B) The workers begin to develop ulcers and heart disease in alarming numbers.
C) The workers show fewer signs of stress and have fewer sick days.
D) Production increases, but the workers become more irritable and anxious.

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