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    Political Science
  3. Study Set
    The Business of Sustainable Tourism
  4. Exam
    Exam 5: The Sustainable Traveler
  5. Question
    Customer Satisfaction Involves
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Customer Satisfaction Involves

Question 52

Question 52

Multiple Choice

Customer satisfaction involves:


A) Pampering the tourist
B) Meeting or exceeding a customer's expectation
C) Anticipating a tourist's every need
D) Ensuring adequate exercise while traveling

Correct Answer:

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