Matching
Match each patient scenario below with its appropriate scheduling strategy.
Premises:
Reserve peak time slots for patients who cannot possibly come at any other time.
Schedule the patient 15 minutes early for his/her appointment.
Take steps to relieve patient anxiety.
Matrix the appointment book with morning and afternoon cushion times.
Always give patients an appointment card specifying time and date of appointment.
Responses:
The Student Who Cannot Miss School
The Patient Who Arrives on the Wrong Day
The Chronically Late Patient
The Emergency Patient
The Canceled Appointment
Correct Answer:
Premises:
Responses:
Reserve peak time slots for patients who cannot possibly come at any other time.
Schedule the patient 15 minutes early for his/her appointment.
Take steps to relieve patient anxiety.
Matrix the appointment book with morning and afternoon cushion times.
Always give patients an appointment card specifying time and date of appointment.
Premises:
Reserve peak time slots for patients who cannot possibly come at any other time.
Schedule the patient 15 minutes early for his/her appointment.
Take steps to relieve patient anxiety.
Matrix the appointment book with morning and afternoon cushion times.
Always give patients an appointment card specifying time and date of appointment.
Responses:
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