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When Sheree Introduced a New Invoicing System in Her Office

Question 9

Multiple Choice

When Sheree introduced a new invoicing system in her office, she calmed everyone's fears by inviting all of the users to practice using the new system repeatedly for a month before actually transitioning to using the new system full time. What did Sheree use to help everyone deal with the change?


A) Positive emotional attractor
B) Support system
C) Repetition
D) Capital thinking

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