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When Matt Is Talking to His Employees, He Has a Tendency

Question 5

Multiple Choice

When Matt is talking to his employees, he has a tendency to either let his mind wander, or he starts thinking about what to say next and strives to make a point without first hearing what the other person is saying. Matt needs to improve his __________.


A) active listening skills
B) attention span
C) managerial skills
D) manners

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