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Microsoft Is Interested in Customers' Perceptions of Windows 7, Its

Question 16

Multiple Choice

Microsoft is interested in customers' perceptions of Windows 7, its new PC operating system. Since the research goal is rather specific, Microsoft should conduct its own _____ research by asking customers to complete an online questionnaire.


A) secondary
B) primary
C) qualitative
D) observation
E) experimental

Correct Answer:

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