Shana Is an Experienced Clerical Worker Who Wears a Hijab

Shana is an experienced clerical worker who wears a hijab (head scarf) in conformance with her Muslim beliefs. Shana has been working in the call center, but then is moved into a job where she is working at the front desk. One of the company's executives contacts a human resources manager and requests that Shana remove her hijab because it presents the wrong image. What should the human resources manager do?

A) The human resources manager should meet with the executive and Shana to find a compromise.
B) The human resources manager should tell Shana about the complaint and encourage her to remove her hijab.
C) Human resources should place Shana in another position to maintain harmony in the workplace.
D) The human resources manager should tell the executive that is illegal to ask Shana to remove her hijab.

Correct Answer:

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