A Hospital Has Significantly Reduced the Number of Errors and Near-Miss

A hospital has significantly reduced the number of errors and near-miss episodes it has in the past 2 years.An accreditation body visitor might conclude that error and near-miss reductions are most directly related to:

A) remediation of individual employees who make errors.
B) policies and procedures that have been created to avoid problems.
C) facility strategies to detect and address any potential problems.
D) staff education in facility patient safety processes.

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