Multiple Choice
In a typical organization, each business function has a potential impact on customer satisfaction. Under the marketing concept, all departments need to ________ and work together to satisfy ________.
A) think customer/customer needs and expectations
B) think customer/corporate goals and objectives
C) market share/customers
D) profits/customers
E) think customer/short term bonuses
Correct Answer:
Verified
Correct Answer:
Verified
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