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    Exam 14: Developing Pricing Strategies and Programs
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    Research on Reference Prices Has Found That "Unpleasant Surprises Can
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Research on Reference Prices Has Found That "Unpleasant Surprises Can

Question 15

Question 15

Multiple Choice

Research on reference prices has found that "unpleasant surprises can have a ________ impact on purchase likelihood than pleasant surprises.


A) greater
B) more diminished
C) less significant
D) brand switching
E) lesser

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