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Technician a Says That the 3 Cs Are the "Customer

Question 34

Multiple Choice

Technician A says that the 3 Cs are the "customer, complaint, and concern." Technician B says that the 3 Cs are "concern, cause, and correction." Who is correct?


A) Technician A
B) Technician B
C) Both A and B
D) Neither A nor B

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