Technician a States That When Diagnosing an Automatic Transmission Problem

Technician A states that when diagnosing an automatic transmission problem, it is important to first verify the customer complaint by taking the vehicle on a road test, if possible. Technician B states that after one has verified the customer complaint, one should pay attention and document when the problem occurs. Who is correct?

A) Technician A
B) Technician B
C) Both A and B
D) Neither A nor B

Correct Answer:

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