A 62-Year-Old Man Arrives at the Emergency Department with His

A 62-year-old man arrives at the emergency department with his wife complaining of back discomfort. He has not recently fallen or been injured. Hypertension and hypercholesterolemia are medical histories. While the doctor is taking a history, the patient feels uncomfortable and claims he is having difficulty comprehending since he has hearing loss and his hearing aid batteries expired a few minutes ago. To reduce ambient noise, which of the following techniques, in addition to closing the door, muting the TV, and turning off non-essential medical equipment, is the greatest next step to improve communication with this patient?

A) Face the patient directly when talking to him
B) Give the patient a pen and paper to write on
C) Obtain essential history from the wife
D) Speak loudly and slowly in one ear
E) Use a qualified sign language interpreter

Correct Answer:

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