During the Charge Nurse's Morning Rounds, a Client Says, "I

During the charge nurse's morning rounds, a client says, "I hope you will take better care of me than the nurse I had last night."  What should be the charge nurse's initial response?

A) Apologize for the previous nurse's treatment
B) Ask the client to describe what happened last night
C) Explain that the night nurse was probably busy
D) Reassure the client that things will be better today

Correct Answer:

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