An Organization Is Building a New Customer Services Team, and the Manager

An organization is building a new customer services team, and the manager needs to keep the team focused on customer issues and minimize distractions. The users have a specific set of tools installed, which they must use to perform their duties. Other tools are not permitted for compliance and tracking purposes. Team members have access to the Internet for product lookups and to research customer issues. Which of the following should a security engineer employ to fulfill the requirements for the manager?

A) Install a web application firewall.
B) Install HIPS on the team's workstations.
C) Implement containerization on the workstations.
D) Configure whitelisting for the team.

Correct Answer:

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