To Establish a Theory of Probable Cause, One Technician Investigates

To establish a theory of probable cause, one technician investigates network issues in the server room while another technician troubleshoots the user's workstation. Which of the following troubleshooting methodologies is being performed?

A) Question the obvious.
B) Divide and conquer.
C) Duplicate the problem
D) Research the knowledge base.

Correct Answer:

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