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A Restaurant Administered a Survey to Its Customers Asking Them

Question 14

Multiple Choice

A restaurant administered a survey to its customers asking them a single question: "How likely is it that you would recommend our restaurant to a friend or colleague?" It received the following scores: 8,3,6,10,8,4,9,10,7,9,5,9.What is the net promoter score (NPS) for the restaurant?


A) 1
B) 2
C) 3
D) 5

Correct Answer:

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