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    Certification
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    Information Technology Infrastructure Library (ITIL)
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    Exam 3: ITIL 4 Foundation
  5. Question
    Which Helps to Manage an Incident When It Is Unclear
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Which Helps to Manage an Incident When It Is Unclear

Question 109

Question 109

Multiple Choice

Which helps to manage an incident when it is unclear which support team should be working on the incident?


A) Disaster recovery plans
B) Swarming
C) Target resolution times
D) Self-help

Correct Answer:

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