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    Certification
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    Information Technology Infrastructure Library (ITIL)
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    Exam 3: ITIL 4 Foundation
  5. Question
    What Is Defined as an Unplanned Interruption or Reduction in the Quality
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What Is Defined as an Unplanned Interruption or Reduction in the Quality

Question 102

Question 102

Multiple Choice

What is defined as an unplanned interruption or reduction in the quality of a service?


A) An incident
B) A problem
C) A change
D) An event

Correct Answer:

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