The First Step in Managing Performance Is a Structured, Cohesive

The first step in managing performance is a structured, cohesive planning approach. During the ____________ managers set performance expectations based upon objectives and available resources. Where as during the _____, the program is implemented and operations commence.

A) plan" phase, "do" phase,
B) "do" phase, plan" phase,
C) "check" phase, "act" phase
D) "act" phase, "check" phase

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