You Have Recently Implemented a VoIP Infrastructure Within the Company

You have recently implemented a VoIP infrastructure within the company network. You are receiving trouble tickets indicating calls are dropping between their New York and San Francisco offices. Which two IP service level agreement (SLA) measurements should you use to identify the cause of the issue?

A) latency
B) SIP
C) NetFlow
D) available bandwidth
E) jitter

Correct Answer:

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