Most Users of a Pilot Application Have Experienced More Efficient

Most users of a pilot application have experienced more efficient processing compared to the old system. However, the business analyst (BA) has observed that a few people took much longer to complete the process. The system event log shows that those users encountered errors when they attempted to sign on. Which of the following would the BA recommend to improve overall performance?

A) Sent a reminder to all users of their user ID and password
B) Automate the login process
C) Gather more information from the individuals who had errors
D) Extend the pilot to more people

Correct Answer:

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Access For Free