An Organization Implements a Solution to Increase the Efficiency of Its

An organization implements a solution to increase the efficiency of its internal processes. The business analyst (BA) felt that the success of the solution is tied to the organizational structure and confirmed that the solution conforms to the organizational hierarchy. After the solution rolled out, the solution was not widely adopted among stakeholders and some features were not being utilized. Which aspect of the organizational structure did the BA fail to consider?

A) Reporting needs
B) Manager ratios
C) Informal relationships
D) Structural complexity

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