Contracts Are Currently Managed by More Than 20 Contract Owners

Contracts are currently managed by more than 20 contract owners across the organization, each happily managing in their own way. A business analyst (BA) is tasked to elicit requirements for centrally managing software maintenance and license contracts. Which of the following does the BA need to carry out first?

A) Identify business requirements
B) Identify future state conditions
C) Recommend an off the shelf product
D) Complete an enterprise readiness assessment

Correct Answer:

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