Which of the Following Statements About Tagging of Work Queue

Which of the following statements about Tagging of Work Queue are correct? (Choose three.)

A) Tags can only be added to a Work Queue case at the time the case is added to the queue
B) Tags can be used to categorise the 'Completion Type' of a case.
C) Tags can be used to filter the items retrieved from a work queue
D) Tags can be used to categorise the source of a work queue item

Correct Answer:

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