Multiple Choice
Which of the following statements about Tagging of Work Queues are correct? (Choose three.)
A) Tags can only be added to a Work Queue case at the time the case is added to the queue
B) Tags can be used to categorise the 'Completion Type' of a case.
C) Tags can be used to filter the items retrieved from a work queue
D) Tags can be used to categorise the source of a work queue item
Correct Answer:
Verified
Correct Answer:
Verified
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