Multiple Choice
The CMDB:
A) Must be available for update 7 x 24 if any of the services supported by the IT supplier are available 7 x 24
B) Is updated by Configuration Management staff at the end of each working day
C) Holds information that will be useful to the majority of IT Service Management processes
D) Must be verified for accuracy monthly with trend reports on errors distributed to management quarterly
Correct Answer:
Verified
Correct Answer:
Verified
Q2: As part of your IT Continuity Planning
Q3: An overhead would normally be regarded as
Q4: Which of these is/are TRUE? 1. Functional
Q5: Which of the following is NOT a
Q6: Which of the following is least likely
Q8: Which of the following activities are NOT
Q9: Which of these statements reflect the activities
Q10: Consider the following activities: 1. The analysis
Q11: Which one of the following is NOT
Q12: Why is there sometimes conflict between the